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Julian Parry
★★★★☆
7 months ago
We were greeted by a very helpful and patient young man, who stayed with us and helped us through all our school uniform requirements. The prices are reasonable especially considering the specialist nature of the uniforms. They were low … More on stock on some lines though so 4.5 out 5, which isn’t an option so just writing it so everyone knows about this very important 0.5 😁
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Najma Bettendorf
★★★★★
8 months ago
I just had the most amazing experience with my son at this store this evening.
After first meeting them at Ealing Fields High school at the ‘welcome evening’ event, I explained to Helen and her colleague that my son has sensory issues … More and suspected ADHD. I knew a uniform fitting was needed but was uncertain how my son would cope in the store. Helen completely sympathised with my son and no judgement was cast. She suggested, I came in with him at closing time so that my son could have a private fitting with no one else around. I could see my son unsettled at the start but with Helen engaging and talking to him with courtesy and consideration, my son was fully cooperative and able to move freely and without fear of being told off. After trying on all the necessary uniform pieces and having a good stretch in them, he said he wanted to return back to the store for the experience. He added that he liked Helen very much and wished he could do fittings every time he needed to try again on new clothes - in general!
I CANNOT thank Helen enough, for her dedication, time and engagement with my son. She made the whole experience enjoyable. My stress and worries diminished the moment she started talking to him in a caring and non hostile way. She clearly understands children with special/additional needs. I will most certainly be returning there when items need replenishing.
If you have children that needs a caring approach to trying on uniform, please visit this shop in West Ealing. You will not regret it.
Thank you, Helen. You are a star to my son and to me. 🙏🙏
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Terry Hardy
★★★★★
9 months ago
Very professional team and accommodating. All of the staff are patient and provide you with exactly what you need. Thank you Helen and staff team!!!
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Larisa Baysangurova
★★★★★
3 months ago
The young lady assisted with the stuff and was helpful and friendly.
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Shabana Anees
★★★★★
7 months ago
i like this shop because they have good sizes elastics trouser and stereching material for kids and also reasonable prices good quality and also staff service is good too
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Tanya Howe
★★★☆☆
7 months ago
Soooooooo expensive. It's absurd to pay these prices because of a logo. P.E. kit was over a £100 and that's for a lesson once a week could of got a branded one for less. So imagine the rest 😕...
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JJ Ash
★★★★★
a year ago
I must say that our shopping experience for my daughters school uniform assisted by the staff member Zakaria at Juniper Uniform in West Ealing was simply 5*. He was super courteous, knowledgeable and informative. His recommendations and … More advice were much appreciated. He sets the standards for sales and customer service staff extremely high, thank you Juniper for a top school shopping experience!
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Jojo Hayden see fb the
★★★★☆
9 months ago
Great place to buy school uniform, only 4 stars as it is very expensive
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SC Lourie
★☆☆☆☆
7 months ago
I am presently queuing up outside because doors are closed while there are three families in the shop, looking around and there are two workers just talking to each other, twiddling their thumbs. The shop is big enough for more customers … More and there are enough workers to have more in. This is not pandemic/lockdown time. It’s ridiculous. Maybe it’s an advert for their business, to have people queue outside but the shop is nearly empty. This is farcical.
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Marissa
★★★★☆
a year ago
Made a quick exchange. Service was good and staff very helpful. Thank u. 😊
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Irene Burton
★★★★★
a year ago
I cannot recommend Juniper highly enough. Helen and her team were professional, polite and exceptionally helpful.
I initially called the shop with an enquiry and ended up with 2 pairs of school shoes, all without setting foot in store. … More Helen's wealth of knowledge and vast experience soon became apparent. Armed only with shoe sizes in centimetres and a vague description of preferred styles, Helen was able to guide me through the difficult task of buying shoes online. Once ordered the shoes arrived quickly, they fit well and most importantly got the kids seal of approval.
Thank you to Helen and her team, I look forwards to doing the uniform shop with you again soon.
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Mr. Grumpy
★★★★★
10 months ago
Helpful staff 👍🏻
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Cathy Coleman
★★★★★
2 years ago
My Grandson is Autistic and Helen at the shop has been so helpful. She gave me several options on how best to fit a blazer for him. Also the shops school trousers with elastic adjustable waist are the first pair of school trousers that … More he has said are comfortable. For anyone with a child with sensory needs you will know how major that is. Well done to Juniper staff for understanding the needs of children who have differences.
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Deirdrey DSouza
★★★★★
a year ago
Had a lovely experience. The member of staff that was assisting me was friendly and warm. Very helpful in advising about sizes, etc.
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Irene Michael
★★★★★
a year ago
I cannot recommend Juniper highly enough. Helen and her team were professional, polite and exceptionally helpful.
I initially called the shop with an enquiry and ended up with 2 pairs of school shoes, all without setting foot in store. … More Helen's wealth of knowledge and vast experience soon became apparent. Armed only with shoe sizes in centimetres and a vague description of preferred styles, Helen was able to guide me through the difficult task of buying shoes online. Once ordered the shoes arrived quickly, they fit well and most importantly got the kids seal of approval.
Thank you to Helen and her team, I look forwards to doing the uniform shop with you again soon.
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Honest Reviews
★★★★★
a year ago
Excellent customer service and the staff are welcoming and approachable. Good quality of products are also available which is a bonus.
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Mel Magno
★★★★★
a year ago
Very organised shop with excellent service. Staff are courteous and efficient. Would prioritise shopping here above the others.
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Rommel Magno
★★★★★
a year ago
Very organised shop with excellent service. Staff are courteous and efficient. Would prioritise shopping here above the others.
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Anne Cunningham
★★★★★
2 years ago
I have been so impressed with the level of service provided by all of the staff I have met so far. Despite difficult circumstances (eg uniform fittings of reluctant, lively child during a pandemic!) and incorrect purchases from a novice … More school Mum, each interaction has restored my faith in good old fashioned 'Customer Service'.
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Agata Krupa
★★★★★
a year ago
Nice clean and tidy shop.
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Annette Welland
★★★★★
2 years ago
Great staff and now deliveries by bike if you live nearby.
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chloe napthen
★★★★★
a year ago
Very helpful staff
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Tiiu Jean Baptiste
★★★★☆
3 years ago
Went there and was unaware you had to make an appointment now due to covid.. stood in the rain...outside the building for 15 mins before someone came and told me I didn't have an appointment and would have to wait to be seen..but after … More that the service was OK I guess