Royal Mail Tracked 24
£4.50
Once your order is ready for collection you will be notified by email or text. We aim to process orders within 24 hours of receipt but this may take up to 48 hours longer during July, August and the first half of September. Please await receipt of email/text before coming to the store.
This is a free service.
Orders placed on this website will be held for four months from date of order after which time the ordered items will be returned to stock and no refund will be made.
We aim to process and despatch orders within 24 hours of receipt but please be aware that during August and the first half of September this might take up to 48 hours longer.
Orders will be sent via Royal Mail. The cost will be dependent on service requested.
£4.50
3.75
For international deliveries please contact us via telephone or email and we shall make the appropriate shipping arrangements.
If, for any reason, your order is not as expected, for example you have received the wrong size or an item is missing, please notify us within seven working days of receipt. In the absence of any such notification it will be deemed that the delivery was satisfactory.
We offer full refunds on all returned items (*subject to the conditions below).
You have four calendar months from date of purchase in which to return or exchange items.
Returns/exchanges can be made by coming to the store.
Alternately you can send unwanted items back to us by post; you will have to pay for the return cost of postage. As responsibility for the items being returned remains with you until such items reach us, we recommend a Royal Mail Signed For service be used. At the very least we recommend obtaining proof of posting.
For items returned which were originally despatched via Royal Mail, once the return has been processed we shall issue a refund for the returned item(s) together with the cost of delivery at our standard rate.
In the event you believe the goods you have received from us are faulty, please contact us within seven days of receipt.
*Goods returned to us must be in their original condition, unworn, with all tags and labels still attached and in original packaging (if applicable). Due to the way in which these items are packaged, we regret we cannot accept the return of socks, tights, shirts or blouses once opened or removed from their packaging. Please also ensure that the original packing list is produced if returning goods to our store or included with goods returned by post.
Our Returns Policy does not affect your statutory rights.